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Costs
UK 2nd Class Tracked = £3
UK 1st Class Tracked = £5
Non-UK Tracked = £15
Please note that orders outwith the UK may be subject to customs.
These costs are determined by the receiving country and cannot be reimbursed. -
Timelines
Orders are posted within 72 hours of being placed.
You will receive a delivery confirmation email and tracking number once your order is dispatched.
If you have any queries please contact rebecca@ploterre.com. -
Returns
If you would like a refund/exchange please email rebecca@ploterre.com within 14 days.
Outbound shipping costs will be refunded. Return postage will only be refunded if the item is faulty. You are responsible for the item until its received so a signed service is recommended to guarantee arrival. Custom charges cannot be reimbursed.