Terms of Service
This website is operated by Rebecca Kaye trading as ploterre.
By visiting this site and/or making a purchase, you agree to be bound by the following terms and conditions and any additional policies we reference. These terms apply to all users of the site. By using the website you are consenting to all the terms and conditions of this agreement.
Our Products & Service
Our Products are sold subject to their product descriptions. Care is taken to ensure these are accurate but occasionally they may contain inaccuracies, omissions or typographical errors. This may affect promotions, offers, product shipping charges, transit times and availability. If information on this website, including product descriptions, is not accurate when you place an order, we will attempt to contact you to resolve the issue but we reserve the right to: correct any errors, inaccuracies or omissions; change or update information; withdraw the produce from sale or cancel orders without prior notice. We are not responsible if information made available on this site is not accurate, complete or current. We may occasionally change the design and specification of our products and product descriptions. Prices are subject to change without notice and products may be withdrawn from sale without notice.
Refusal of Transaction
We reserve the right to refuse any order or refuse service to anyone, for any reason at any time. In the event that we make a change to or cancel an order we will attempt to contact you with the information you have provided. By using this site, you agree to provide current, complete and accurate billing and shipping information for all purchases made at our store and that your use of, or inability to use, the service is at your sole risk.
Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for their content or liable for any harm or damages related to the purchase or use of anything you may buy from them. We are also not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We use Mailchimp to manage and collate our marketing mailing lists. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. After you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. For more insight, you may also want to read Mailchimp's Terms of Service and Privacy Statement at www.mailchimp.com/legal/privacy/
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall and adhere to GDPR legislation. For more insight, you may also want to read Shopify’s Terms of Service and Privacy Statement at www.shopify.com/legal/privacy
When you use a direct payment gateway to complete your purchase, Shopify stores your credit card data. Payments on our site are processed using Stripe a secure and trusted online payment gateway. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service and Privacy Statement.
We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
This site and our work and products within it are copyright of Ploterre. No part of the site or its content may be reproduced or distributed without our written permission.